The Use of AI in Pharmaceutical Commercialization Infographic

Most commercial pharma teams are running AI experiments and almost none are getting results they can stake a real decision on. This infographic draws on exclusive survey data from 150 senior biopharma executives, fielded by Evaluate in partnership with BioPharma Dive to show where the industry stands on AI adoption, why the tool gap is a growing business risk, and what purpose-built AI intelligence looks like in practice.

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AI has become a fixture of biopharma strategy conversations. But the gap between confidence and actual impact is wider than most commercial teams realize.

Evaluate recently partnered with BioPharma Dive to survey 150 senior biopharma executives on their companies’ current and future plans to integrate AI into commercial processes. What they found was a market at a crossroads: broad enthusiasm, uneven results, and a tool problem that most organizations haven’t fully reckoned with yet.

The data points to four specific risks facing commercial teams right now from the quality of the data AI is being trained on, to the defensibility of its outputs, to the competitive advantage being built by the minority of teams already using purpose-built pharma AI.

For pharma companies and investors tracking the commercial side of the market, this is the clearest picture yet of where AI adoption stands and what separates the teams getting real value from those still experimenting.

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Frequently Asked Questions

The survey of 150 senior biopharma executives found a significant gap between AI confidence and AI impact. While the vast majority agree AI is improving commercial decision-making, very few describe its role as truly transformational. Most organizations characterize their adoption as early or developing, and the barriers to going further are largely organizational rather than technical. The full picture is in the infographic.

General-purpose AI tools are not trained on pharma-specific data, cannot process sensitive or proprietary company data due to compliance constraints, and produce outputs that are not auditable or defensible. For high-stakes decisions, such as licensing evaluations, peak sales forecasting or portfolio prioritization decision-makers need to understand the reasoning behind an AI recommendation, not just the output. Purpose-built pharma AI addresses all three of these limitations.

Atlas CI is a purpose-built competitive intelligence AI agent developed by Evaluate, a Norstella company. Unlike general-purpose tools, Atlas CI is built on 30+ years of curated, proprietary pharma data with 95% of data fields sourced through proprietary processes rather than the open web. Its outputs are traceable, cited and designed to support decisions that need to hold up in a boardroom.

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